Your monitoring experts can aid in streamlining an emergency
An alarm may be confusing when they trip -- even moreso if they go off when you’re asleep. But if you installed a monitored alarm system, you only have to think about one action: moving your loved ones to a safe place.
That's because your monitoring team also answers your tripped detectors. In a few seconds, they will call you to ensure you and your family are secure and help evaluate the situation. Then, they will call emergency departments and direct them to your home. Vivint’s monitoring agents will even help walk you through an emergency and where to go.
Monitoring secures more than your motion detectors
Your Riverside monitored alarm system guards more than an break-in. Your home security system might respond to fire, carbon monoxide, or excessive water with the right devices. By placing a monitored fire alarm or smoke detector, you can get emergency services to answer no matter if you're home or out. Your monitoring specialists can even react to health-related concerns -- like chest pains or a slip -- with a monitored medical accessory.
Emergency services reach you in less time with a monitored alarm system
Vivint’s monitoring team will react to any triggered alarm within moments. They'll first call you to ensure that you're not harmed and then can summon emergency personnel on your behalf. This streamlined process is far easier than calling 911 yourself after you gathered your family and reached safety. Seconds count in emergency situations, and Vivint makes sure you get assistance fast!
Monitoring is vigilant of your home 24/7
Unfortunately, a high-decibel alarm sound doesn’t achieve much when you’re not home. However, your Vivint monitoring team stays on alert 24/7. They'll respond to any alert that you can't and will also keep you up-to-date every step of the way. It’s convenient when you're flexible and can rush home after seeing an alert, but it's essential when you're unavailable and are unable make it back to take care of the situation.